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Dell’s laptop lineup is a tale of two companies: It makes some of the best premium, gaming and workstations on the market, but its mainstream consumer and business laptops are uninspired. The Dell XPS 13 is our favorite consumer laptop overall and has been for the past several years, while the Alienware 17 and Alienware 15 dominate the gaming space. On the other side of the spectrum, there are laptops like the Inspiron 15 5000 Gaming, which suffers from a dull screen, weak battery life and a stiff keyboard.

The average XPS, Alienware or Precision laptop scored 3.9 out of 5 stars last year, while the average Inspiron scored 3. The typical Latitude fared better, scoring 3.7. A troubling five out of 38 (or 13 percent) of Dell laptops scored under 3 stars.

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